Last updated: March 05, 2025

Who We Are

Digital Revolution System (DigiGhana) is an information technology service company providing business software implementation, technical support, web services, digital transformation, and AI integration services. Our website address is: https://digighana.com/online.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be visible to the public alongside your comment.

Media

If you upload images to our website, we recommend avoiding images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images uploaded to the site.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience, so you don’t need to re-enter your details when leaving another comment. They will last for one year.

When you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Upon logging in, we set several cookies to save your login information and screen display preferences. Login cookies last for two days, while screen options cookies persist for one year. If you select “Remember Me,” your login will remain active for two weeks. Logging out of your account removes these login cookies.

If you edit or publish content (such as a support ticket or article) through our services, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the content you edited. It expires after one day.

Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves as if you had visited those websites directly.

These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content. This includes tracking your interaction if you have an account and are logged in to that website.

Information Collected Through Our Services

As part of our business software implementation, technical support, web services, digital transformation, and AI integration offerings, we may collect the following types of data:

Personal Information: Name, email address, phone number, and company details provided during service inquiries or account creation.

Technical Data: IP addresses, device information, and usage logs collected during technical support or software usage.

Business Data: Information provided by clients for software customization, AI integration, or digital transformation projects, which may include proprietary or sensitive business information.

This data is collected to deliver, maintain, and improve our services, and is processed in accordance with this privacy policy.

Who We Share Your Data With

We do not sell or share your personal data with third parties for marketing purposes. However, your data may be shared with:

Service Providers: Trusted partners who assist in delivering our services (e.g., hosting providers, software vendors, or spam detection services).

Business Clients: If you use our services on behalf of a business, relevant data may be shared with your employer or organization.

Legal Obligations: Authorities, if required by law or to protect our rights and security.

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically rather than holding them in a moderation queue.

For registered users of our website or services, we store the personal information provided in your user profile. You can view, edit, or delete your personal information at any time (though usernames cannot be changed). Website administrators can also access and edit this information.

Data collected through our professional services (e.g., technical support logs or project-related data) is retained for as long as necessary to fulfill the service contract, comply with legal obligations, or support ongoing business relationships, typically up to 7 years unless otherwise specified.

What Rights You Have Over Your Data

If you have an account with us or have left comments, you may request an exported file of the personal data we hold about you, including any data you’ve provided. You can also request that we erase any personal data we hold about you. This does not include data we must retain for administrative, legal, or security purposes.

To exercise these rights, contact us at here. We will respond within a reasonable timeframe, in compliance with applicable data protection laws.

Where Your Data Is Sent

Visitor comments may be processed through an automated spam detection service. Data collected via our services may be stored on secure servers located in Ghana or other regions where our service providers operate, in compliance with local data protection regulations.

For clients using our AI integration or digital transformation services, data may be processed through third-party platforms (e.g., cloud providers) as part of the service. We ensure these providers adhere to strict data protection standards.

Security Measures

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Contact Us

For questions about this privacy policy or our data practices, please contact us at:

– Email: info@digighana.net

– Address: Digital Revolution System (DigiGhana), 24th Street Petroleum, Achimota

– Phone: +233 265 33 0837

We are committed to protecting your privacy while delivering innovative IT solutions.